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Policy information

On this page you can learn more about our BMW Insured Warranty and Roadside Assistance products. You can discover more about the different policies that are available and the cover they provide; you’ll also find a downloadable copy of the Policy Handbook.

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Summary of cover

When you take out a BMW Insured Warranty product, you can choose between three levels of cover: Comprehensive, Named Component or DriveLine Cover.

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Our highest level of protection. It covers the majority of your BMW’s components; it also includes wear and tear for covered components for the first 100,000 miles. Like our Named Component Warranty, this policy is only available for vehicles that have not covered more than 100,000 miles at the policy start date. It also has a maximum claim limit that is equal to the purchase price paid for the vehicle 'including VAT'.

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Named Component

Our Named Component Cover provides mechanical and electrical breakdown cover for a wide range of your vehicle’s components. This policy can be purchased for any vehicle that has not completed more than 100,000 miles at the policy’s start date, and it has a maximum claim limit that is equal to the purchase price paid for the vehicle 'including VAT'.

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Our DriveLine Warranty offers the most basic level of protection, but it still covers the main components that contribute to the engine, transmission and drive-train of your vehicle, and has a claim limit of £5,000.

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Roadside Assistance

In addition to these, you can also buy BMW Roadside Assistance as a standalone policy or in conjunction with your BMW Insured Warranty product. When you purchase Roadside Assistance, you’ll receive a comprehensive range of benefits, including car hire, vehicle recovery and redelivery. We also offer a BMW Roadside Assistance Essential product which provides you with on the road assistance or transport to the nearest Retailer if this is necessary.

Please be aware that terms, conditions and exclusions apply to each of these policies. You can find these listed in the Policy Handbook.

Need more detail?

If you still have questions about any of our BMW Insured Warranty or Roadside Assistance products or would like to learn more about the policies available, then please download a PDF version of the Policy Handbook. This will provide you with all the information you require about each level of cover as well as any terms, conditions and exclusions that apply to your chosen policy.

Our Policy Handbooks

All BMW vehicles including EV and Hybrid

insured warranty

roadside assistance

roadside assistance essential

Making a claim

All repairs must be carried out by an authorised BMW Retailer or BMW Service Workshop. Contact your nearest authorised BMW Retailer and inform them that your vehicle is protected by a BMW Insured Warranty.

The Retailer will arrange to investigate the fault and if it is covered they will process your claim.

You may also authorise repair work in Continental Europe if you breakdown while traveling abroad.

Locate your local Retailer

Please see the policy handbook for full details.


If you are in any doubt as to whether you require assistance, please telephone BMW Roadside Assistance Services.

If you need assistance following an accident, vehicle breakdown, fire or theft, contact us with the following details:

  • Your name and exact location

  • A contact telephone number

  • Policy number or registration number and colour of your vehicle

  • Details of what has happened

If calling from a landline within the UK, freephone: 0800 777 111

If calling from a mobile within the UK, call: 020 8603 9411

If you are in the Republic of Ireland or Continental Europe, please call: 00 44 20 8686 2444


For any other questions you may have why not visit our FAQ page or call us on 0345 641 9790 and we will be happy to help

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BMW Insured Warranty, BMW Roadside Assistance & BMW Roadside Assistance Essential are underwritten by AWP P&C SA and sold and administered in the UK by AWP Assistance UK Ltd, trading as BMW Insured Warranty Services and BMW Roadside Assistance Services. Registered in England No.1710361. Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS.

AWP Assistance UK Ltd is authorised and regulated by the Financial Conduct Authority.

BMW Insurance Solutions is a trading name of BMW Financial Services (GB) Limited, who is authorised and regulated by the Financial Conduct Authority, reference number 312578, registered office: Summit ONE, Summit Avenue, Farnborough, Hampshire, GU14 0FB.

BMW Financial Services (GB) Limited and AWP P&C SA are not part of the same corporate group.