Click on one of our most common questions below to view the answer.
Yes. The price for 12 months cover for BMW Insured Emergency Service is £156.37 and for BMW Insured Emergency Service Essential is £69.00.
If you wish to take out cover please contact BMW Insured Emergency Service on 0345 641 9790. Lines are open 8am to 6pm Monday to Friday and 9am to 1pm on Saturday, excluding public holidays.
Both types of cover will last for 12 months from the day it commences.
If your vehicle was registered from new in the UK and not imported, as part of your new car warranty you are automatically entitled to three years BMW Emergency Service cover from the date of first registration. 12 months BMW Emergency Service is also included within a BMW Approved Used Car Warranty. If you wish to call the BMW Warranty Services on 0345 641 9790 we will be pleased to confirm if you have cover or not. Lines are open 8am to 6pm Monday to Friday and 9am to 1pm on Saturday, excluding public holidays.
Yes, you will receive a postal reminder from BMW Insured Emergency Services one month prior to your expiry date. If you are unsure when your policy expires, please call BMW Emergency Service on 0345 641 9790. Lines are open 8am to 6pm Monday to Friday and 9am to 1pm on Saturday, excluding public holidays.
Cover will commence 24 hours following your instruction, subject to payment authorisation.
If you have an existing BMW Insured Emergency Service or BMW Insured Emergency Service Essential policy, cover begins from the expiry date of your current policy.
Both BMW Insured Emergency Service and BMW Insured Emergency Service Essential cover your vehicle; therefore any driver will receive assistance if required.
No, cover is not transferable between vehicles, although if you sell your BMW privately then you are able to register the policy to the new owner should you so wish.
Should you require BMW Insured Emergency Service, call the emergency freephone number 0800 777 111 from the UK, or +44 208 686 2444 from abroad.
No, unfortunately there are no discounts available.
We offer assistance for most eventualities. Please refer to the Policy Documentation for full terms and conditions.
With BMW Insured Emergency Service, we will keep you mobile in the most appropriate manner to your circumstances. If a replacement vehicle is required, we will arrange this for two working days. The duration is extended if you require assistance in Continental Europe. With BMW Insured Emergency Service Essential, no car hire or onward travel benefits are included.
Yes. A facility for UK roadside recovery only - Warranty Assist - is included with BMW Insured Warranty.
Please note that this service is limited to recovery to the nearest retailer within the UK only and is not a replacement for the full assistance services and benefits provided by BMW Insured Emergency Service. BMW Insured Emergency Service cover is available as an option with all BMW Insured Warranty policies.
There are no age or mileage restrictions if you wish to buy BMW Insured Emergency Service.
If you wish to buy BMW Insured Emergency Service Essential then the maximum permitted age of your vehicle on the date of purchase is under 10 years old. The maximum permitted mileage of your vehicle is 100,000 miles.